Pay your bill online: How to set up your customer payment portal profile
Customers can set up their profile online, via email or over the phone
Paying your bills shouldn’t be a hassle. That’s why this year, we at Delta Western launched our new, online customer payment portal.
Now, you can pay your bill, online, anytime, anywhere.
With this secure, payment portal you can pay three ways:
Bank Account (no additional fee)
Debit Card (no additional fee)
Credit Card (3% processing fee)
How to get started:
You can set up your online account by yourself by:
Following the instructions
⚠️ Important Note: You will need the email and customer ID number associated with your account to self-register.
You can also email or call your local customer service team to help you set up your account.
📧 Email: customerservice@deltawestern.com
Please put “Pay Portal Set-Up” in the subject line.
☎️ Call your local customer service team:
Sitka: (907) 921-8440
Bethel: (907) 543-5591
Haines: (907) 766-3190
Juneau: (907) 586-2800
Yakutat: (907) 921-8440
Ketchikan: (907) 225-7195
Dutch Harbor: (907) 581-3190
Will I still be able to pay my bill by mail/phone?
You can still pay by mail and by phone, if you choose. However, keep in mind you’ll be able to save a stamp or your time by paying your bill online.